Sphericall

Welcome to tomorrow’s telecommunications.

NEC’s UNIVERGE Sphericall Enterprise Softswitch is a comprehensive software-based manager intended to control the entire communications system.

Sphericall was created to become a hub for all communications devices. Previous generations of voice systems included hardware or time division multiplexing devices (TDM) systems, which fed through wires to individual telephone handsets.

Not anymore.

By combining these three distinct capabilities, Sphericall delivers unmatched flexibility, reliability and scalability in an open-system solution.

This is how Sphericall works:

With Sphericall Enterprise Softswitch, a hub fields applications directly through a wired infrastructure or wireless network directly to individual desktop computers. Sphericall Enterprise Softswitch is tied in to your business telephone provider, such as Verizon.

Handsets are available on a plug-and play connection so all applications are handled from one device.

Sphericall is a software-based communications solution intentionally designed to increase efficiency because of its ability to integrate all business applications.

Sphericall functions as a communications service, it integrates communication channels with business processes, and it supports unified communications applications.

Sphericall offers improved efficiency because it delivers meaningful improvements to your business communications.

Flexible, Standards-Based Components

As a business software system, Sphericall moves communications out of the wiring closet.

Existing general-purpose servers will run alongside other critical applications on network systems already in place.

Sphericall’s unique quality is the ability to run on any underlying network infrastructure.

Sphericall’s flexibility is unprecedented because it allows a broad array of business choices:

*Companies can choose from a wide range of certified IP client devices, enabling end users multiple options to adapt to business needs

*Users can take advantage of an integrated communications desktop for multiple forms of communication including voice, video, text messaging and SMS

*Proprietary, dedicated voice switches are not required

*Analog, SIP, t1 or PRI trunking are supported by the system

Additionally, Sphericall offers multiple media gateway options for PSTN connections and legacy analog and digital PBX connections, so new and existing equipment can work together, saving intensive upgrade investments.

Complete Enterprise Call Control and Rich Set of Communication Features

Sphericall Manager is the core component of NEC’s next generation software-based IP communications solutions.

Sphericall Manager provides a complete set of tools to help manage, maintain and monitor an organization’s system.

It includes an easy-to-use GUI, which supports a wide range of capabilities, such as flexible number planning; call accounting, rights-based security, and Class-of-Service profiles. These features are just some of the extensive library of options offered by Sphericall Manager.

Included in Sphericall Manager is a powerful reporting tool with the ability to analyze call performance, track call volume and monitor resource usage.

Sphericall Manager supports many features in a single integrated environment, while other vendors’ solutions frequently require multiple external servers.

Music on hold, announcements, multi-lingual auto attendant, voice-mail, unified messaging, rich presence engine, text messaging and call recording are some of Sphericall Managers integrated features.

Unified Communications through Value-Added Applications

Sphericall Manager integrates with the Sphericall Desktop software suite to deliver unified communications to the enterprise desktop.

Acteon Networks LLC defines Unified Communications as one application for all methods of communication used in everyday business practices.

Sphericall provides the foundation for the traditional unified communications capabilities businesses need, including:

• Unified Messaging
• Mobility and Wi-Fi solutions
• Integrated soft phone functionality
• Integrated, on-demand conferencing
• Rich Presence
• Collaboration solutions
• Desktop video and instant messaging
• Software-based, on-demand recording

Sphericall Manager also integrates with Microsoft® Exchange®, Active Directory® and Outlook® to provide a powerful, fully featured unified communications solution for enhanced efficiency and productivity.

This set of tools is included at no charge and should be bundled within the existing business voice system license or the Sphericall license.

A complete software development kit (SDK) is also available at no charge for third-party product integrations. Third-party integrations would include a variety of pop-ups or contact managers or customer database dialing.

Distributed-Software Architecture

Because Sphericall is part of an open communications infrastructure, it can distribute software applications on either centralized systems, or replace network services, so no single server becomes a point of failure.

This built-in redundancy feature offers true reliability in the event of network outages. Hardware costs are minimized because shared processing and load balancing provides maximum system availability. One Sphericall system has the capacity to support as many as 30,000 ports.

Business and Communications Integration with Web Services

Because web services support an open architecture, multiple devices may co-exist and communicate to provide for fast, flexible and repeatable application development and integration.

Sphericall allows companies to integrate enterprise communications with complex business systems. This ability leads the way to achieve advanced, customized business solutions.

With the introduction of open, standards-based components, Sphericall is an enterprise communications system used by various business applications to integrate communications into business processes.

Through standards-based XML and SOAP technology, Web services provide access to the rich communications services of the software-based Sphericall.

Web services align with the concepts of a service-oriented architecture (SOA). The Sphericall technology enables enterprise applications to integrate communications functions with ease into critical business processes.

Specifications
Minimum System Requirements
Operating system Windows® 2003 Server
Additional Software Java 2 Runtime Environment (Standard Edition) v.5 or higher
CPU Intel Pentium 4,2.4 GHz or higher (Core Duo and Quad Core, 2.8 recommended)
Memory 1024 MB SDRAM or higher (2048 recommended)
Ethernet 100 Mbps Ethernet recommended
System Speed 80 GB